1. Bible Products
Initiate a Return Request: Fill out the return request form located on our support page within 7 days of receiving the product.
Prepare the Item for Return: Ensure the item is in its original condition and packaging.
Send the Item Back: Once the return request is approved, our team will provide instructions on how to send the item back to us.
Thank you for choosing Infoston Store. We are committed to ensuring your satisfaction with our products and services.
2. Wall hangings and handcraft items.
We offer a 7-day return policy specifically for damaged or incorrect products. To ensure a smooth return process, we advise customers to record a video while opening the package upon receipt.
If you find any damage or receive the wrong product, please follow these steps:
For any questions or concerns regarding returns or warranties, please contact our customer support team at sales@infoston.com or by phone at +91-9344973677. Our team is available Monday to Saturday from 9 AM to 8 PM to assist you.
Thank you for choosing Infoston Store. We are committed to ensuring your satisfaction with our products and services.
4. MatchBoxes
At Infoston Store, the safety and satisfaction of our customers are our top priorities. Due to the flammable nature of fire matchbox products, we have specific return policies in place to ensure the safety of all parties involved.
Fire matchbox products are classified as hazardous items due to their flammable nature. As a result, these products are not eligible for return or exchange under any circumstances.
Handling and shipping flammable items pose significant safety risks. To prevent any potential hazards during transportation and handling, we strictly adhere to our non-returnable policy for these products.
All sales of fire matchbox products are final. We advise customers to carefully review their orders before completing their purchase to ensure they are selecting the correct products.
We ensure that all fire matchbox products are thoroughly inspected and meet our quality standards before being dispatched. If you receive a damaged or defective product, please contact our customer support team immediately. While returns are not accepted, we will work with you to address any quality concerns.
We will deliver fire matchbox products directly to your doorstep, ensuring safe and secure shipping. For any questions or concerns regarding fire matchbox products, please contact our customer support team at sales@infoston.com or by phone at +91-9344973677. Our team is available Monday to Saturday from 9 AM to 8 PM to assist you.
By implementing this policy, we aim to maintain the highest safety standards and provide a secure shopping experience for all our customers. Thank you for your understanding and cooperation.
5. Computers and Laptops
For computer and laptop purchases, we offer a 7-day return policy specifically for damaged or incorrect products. To ensure a smooth return process, we advise customers to record a video while opening the package upon receipt.
If you find any damage or receive the wrong product, please follow these steps:
If any product comes with a warranty, it will be mentioned in the product description. Please refer to the product description for warranty details.
Thank you for choosing Infoston Store. We are committed to ensuring your satisfaction with our products and services.
7. Contact Us
For any questions or concerns regarding returns, please contact our customer support team at sales@infoston.com or by phone at +91-9344973677. Our team is available Monday to Saturday from 9 AM to 8 PM to assist you.
